• Mohammed Bin Rashid Honours Winners Of Best M-Government Service Awards

    Vice President and Prime Minister and Ruler of Dubai, His Highness Sheikh Mohammed bin Rashid Al Maktoum, honoured the winners of the first Best M-Government Service Award, which recognises excellence in government service at the closing ceremony of the second Government Summit 2014.

    In the University Students Category in the UAE, for a prize money of AED1 million, the winners are: iQ by Khalifa University of Science, Technology and Research - iQ is a complete queuing system designed to make waiting time in a queue a thing of the past; and MOH by Khalifa University of Science, Technology and Research, an App that provides a complete directory to ministry of health services that can be accessed from any mobile platform, and allows direct interaction with the ministry by submitting applications and finalising them.

    The winners at the Local Government level in the UAE are: Ras Al Khaimah: RAK e-Gov - for RAKPAY - RAK Mobile Payment Gateway, which enables residents to pay Etisalat bills and utility bills and pay for business licences.

    Ajman: MPDA by Ajman Municipality and Planning Department, an interactive smart channel for the individual and the business segments in Ajman Fujairah: smartFUJAIRAH by Fujairah Municipality, an App that runs on Smart phones and tablets, and is a smart services portal for Al Fujairah Municipality, providing access to the municipality’s services at anytime from anywhere.

    Sharjah: Sharjah DPW by Department of Public Works, an App that aims to deliver information and services to individuals and companies securely, smoothly and efficiently by creating an additional communication channel according to high quality standards, that saves time, effort and money for the App users.

    Abu Dhabi: TransAD (The Centre for Regulation of Transport by Hire Cars in the Emirate of Abu Dhabi), an user friendly taxi booking App that allows customers to book a taxi in the Emirate of Abu Dhabi from different locations determined by the GPS Location of the user’s smart phone.

    Dubai: Dubai Police Application, which features various electronic services that are available in Arabic and English and divided to "Traffic Services" such as ticket payment, "Security Services" such as notification service, community services and public services.

    An appreciation award was presented to the Higher Colleges of Technology for presenting the largest number of Applications (43).

    The inaugural awards also received strong response from the Arab world with 42 entries. The winner is the Ministry of Commerce and Industry - Kuwait for its MOCI application that creates a channel of communication between the citizens and residents of Kuwait and the Ministry of Commerce and Industry. It enables users to report commercial complaints and track their status.

    At the level of the Federal Government in the UAE, the winner is the Ministry of Education for its "Abnaai" App, an integrated portal that targets students and parents. The App provides an interactive environment that allows parents to access related services anytime and anywhere using their smart phones.

    The inaugural Best M-Government Service Award received a total of 260 Applications of which 200 were chosen to the arbitration phase. The Award Committee nominated 31 Applications in five segments of the Award to compete in the last phase.

    The USA topped the list in the international level with 5 Applications, followed by South Korea with 4, Australia with 3 and Germany with 2 Apps. The award also received other Applications from a number of countries around the world. Regionally, Saudi Arabia led with 12 Applications, Oman with 7, Qatar 6, Lebanon 5, Bahrain 3, Jordan 3, and 2 Applications each from Kuwait, Morocco and Egypt.

    In terms of local and federal Applications, the Award witnessed effective participation, receiving 28 Applications from local entities. The highest number of participation came from students of the UAE University with 81 Applications, Higher Colleges of Technology with 43 Applications, 7 each from Zayed University, Khalifa University of Science, Technology and Research, and 4 from Abu Dhabi University. The rest of the participation came from other universities in the UAE.

    All participations were registered through the website of the award: www.mgov-award.ae and were sorted by an Expert Committee in Information Technology which assessed all Applications electronically.

    Sheikh Mohammed bin Rashid had announced the Award for Best Mobile Government Service in conjunction with the launch of the Smart Government Initiative in May 2013, aimed at providing government services to customers via mobile phones and smart devices anywhere and anytime.

    Mohammed bin Abdullah Al Gargawi, Minister for Cabinet Affairs, Chairman of the organising committee for Government Summit, congratulated the winners, stressing the importance of participation of students in line with the directives of Sheikh Mohammed bin Rashid.

    Emirate:  Dubai

    Date: Feb 13, 2014

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